Baje 365 Privacy Policy — Your Data, Our Responsibility

01Introduction & Scope

Welcome to Baje 365. This Privacy Policy explains what information we collect about you when you use the Baje 365 platform, why we collect it, and how it is used.

This policy applies to Baje 365's website, mobile app, and other digital services. By creating an account or using any of our services, you agree to this Privacy Policy.

We want you to clearly understand what we do with your information. That's why this document is written in plain, straightforward language — no complex legal jargon.

02What Information We Collect

Baje 365 collects several types of information, as detailed below:

We only collect the data that is necessary. We never ask for excessive or irrelevant information, and we are committed to keeping data collection to a minimum.

03How Information Is Collected

Baje 365 collects your information in the following ways:

• Information Provided Directly: Information you provide through registration forms, the KYC verification process, or when contacting our support team.
• Automatic Collection: When you use the platform, your device information, IP address, and activity logs are recorded automatically.
• From the payment provider: Payment confirmation details are received when transactions are made via Mobile Pay or Nagad.
• Cookies & Tracking Technologies: Cookies are used to improve your experience on the platform.

04Purpose of Data Use

Baje 365 uses the information it collects for the following purposes:

• Creating, managing, and securing your account.
• Processing deposits and withdrawals.
• Identity and age verification (KYC).
• Fraud prevention and anti-money laundering.
• Fulfilling legal and regulatory obligations.
• Member communications — transaction confirmations, security alerts, and service-related updates.
• Improving platform services and enhancing the user experience.
• Monitoring of Responsible Gaming policy compliance.

Your data is never used for marketing or sold for advertising purposes. If you no longer wish to receive promotional emails from Baje 365, you can unsubscribe at any time.

05Data Sharing Policy

Baje 365 does not sell members' personal data to third parties. However, information may be shared in the following limited circumstances:

• Payment Provider: Necessary information is shared with Mobile Pay, Nagad, or Rocket to process transactions.
• Identity Verification Services: Your information may be shared with a licensed verification partner as part of the KYC process.
• Legal Authorities: We may be required to share information with government authorities under a court order or legal obligation.
• Technology Partner: Limited data is shared with technology service providers who help operate the platform, and they are held to the same privacy standards.

06Cookies & Tracking Technologies

Baje 365 uses cookies — small data files stored on your device that help the platform remember your preferences.

We use three types of cookies:

• Essential Cookies: Required for login sessions and security. The platform cannot function properly without these.
• Functional Cookies: Remembers your language preference, theme settings, and other personal preferences.
• Analytical Cookies: To understand how the platform is being used — this information helps us improve our services.

Cookies can be disabled through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

07Data Retention Period

How long Baje 365 retains member data depends on the type of information and applicable legal requirements:

• Account Information: For the duration of an active account and for 5 years after closure.
• Transaction Information: A minimum of 7 years, as required by financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Log Files: Up to 12 months.

Once the designated retention period ends, data is securely deleted or anonymized. Legal obligations may require extended retention in certain cases.

08Your Rights

As a Baje 365 member, you have important rights over your own data:

To exercise any of these rights, contact us via our support email. We typically respond within 30 days.

09Children's Privacy

Baje 365 services are intended for users aged 18 and above only. We do not knowingly collect any personal information from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

10Security Measures

Baje 365 uses industry-leading technology to keep your data secure:

• SSL/TLS Encryption: 256-bit encryption on all data transmissions.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & IPS: Advanced security measures to prevent unauthorized access.
• Regular Security Audits: Regular system audits conducted by third parties.
• Data Backup: Encrypted backups stored across multiple secure locations.

That said, no system on the internet is 100% secure. Keep your password strong, and always log out after using an unfamiliar device.

11Privacy Policy Updates

Baje 365 reserves the right to update this privacy policy. For significant changes, members will be notified by email or platform notification at least 30 days in advance.

Continued use of the platform after any policy update takes effect will be considered your acceptance of the revised terms.

Always check the "Last Updated" date at the top of this page. It's a good habit to review this policy regularly.

12Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please reach out through the following:

• Email: support@baje365.biz
• Live Chat: Log in to the platform and reach us via the support chat.
• Response Time: Usually within 24–48 hours.

We aim to respond to all data protection requests within 30 days.